Check with them to see which it is. It could be that your account is not set up correctly, or that your hosting service is down. It most often results in your WordPress website showing a blank domain page, also known as a white screen of death.
Several factors can cause broken code, most of which involve plugins. When you install PHP, it comes with a limit on how much memory your site can use. If your WordPress site is unavailable, figure out what kind of error it is and check to see if you still have access to the WordPress Admin dashboard. WSoD can happen on your entire website or only one or a few pages on your site, such as your WP Admin dashboard. You can find the files on your web hosting account in the cPanel which most hosting accounts have.
Start by renaming the folders and files within your wp-content folder one at a time. We recommend starting with the plugins folder, or the theme folder as updates to either often cause conflicts within your code.
After renaming one file like changing the plugins folder name to plugins-disabled , refresh your site and see if the blank page still occurs. If it does, return the folder to its previous name, and move to the next folder. If something does change when you reload your WordPress site, such as a partial page reload, that means the problem is somewhere in that folder.
Rename the subfolders within that folder one-by-one until something changes again. The renamed file that causes the change will be the file that caused the crash.
Renaming that file will cause your site to load properly. When you rename a file, you are essentially disabling it, causing WordPress not to load it. If the file is the only thing causing the problem, it should let your WordPress site load after the rename. To troubleshoot, you or someone else on your team can reprogram the file or reach out to a developer to inform them of the problem.
A quicker, but more technical method is to turn on debugging mode, which helps you find the file path to the issue causing the WSoD faster than individually renaming each file. Changing to debugging mode will show error messages that include file paths when your page reloads. You can then find the file containing the blank screen using the file path and rename it to disable it, which should get your site working again. Time To Level Up Your Sales Our long list of services helps you make waves in your industry and increase metrics that matter most - like sales.
First, check that the hostname, username, password, and database name in the file are correct by accessing your phpMyAdmin and comparing them. Correcting those details should fix the issue. Save the file. Either will run the repair tool, so choose the one that best suits your needs. The repair tool should fix the error in your database. Further, if you look at the permissions on each of the files , everything looks in order. Nothing out of the ordinary.
But if the server has made changes to the web server and has, say, enabled the PHP5 module, then you may need to add a directive to the file instructing the server to use a handler for PHP Save the file, upload it, and you should read: may be good to go. If, for some reason, the host has been upgraded and not configured correctly, this is one way to provide a manual fix.
You must be logged in to post a comment. The one thing that I think is causing this may be wordpress or some plugin within wordpress but it seems unlikely since no wordpress is used in that page. Likely an incorrect mime type in your. I suggest going into it and looking for any unwanted lines similar to the below and removing them.
In order to open. Then the. One possible cause is that there is a problem with your server configuration that is giving the visiting browser the wrong mime type.
You appear to be running Apache. As a result there are two possible files that could be causing this, either in. Try adding the text below to a. I've had this issue a couple of times. The problem for me was the web server was automatically handling PHP requests outside of the. For some reason, changing settings in WordPress would sometimes cause a change in the. This would cause the server to burp at every PHP request thereafter and attempt to serve the file instead of handle it.
The solution, then, was to manually remove the handler that was automatically added to the. Stack Overflow for Teams — Collaborate and share knowledge with a private group.
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